Customer satisfaction is our top priority at Thread N Color.

We accept refund or exchange requests within 7 days of receiving your product.
Items must be unused, unwashed, and in original packaging to be eligible for a refund.
Refunds will be processed within 7 working days after we receive and inspect the returned product.
Delivery charges are non-refundable, and the customer will bear the return shipping cost (unless the product is defective or incorrect).

For any issues, please contact us immediately:
📧 Email: info@threadncolor.com
📞 Phone: +88 01732609059